REQ7567 Senior Sales Manager, GCC (Open)
MELCO Resorts & Entertainment in Cyprus
Melco Resorts & Entertainment (Melco) is the developer and operator of the upcoming integrated resort, City of Dreams Mediterranean, which is expected to be the largest and premier integrated resort in Europe. The Company’s unique blend of design, entertainment and quality sets the company apart, making it the global leader in premium integrated resorts. As recipient of more than 650 awards international, regional and local awards, Melco’s esteemed achievements highlight the Company’s dedication to exceptional hospitality and service excellence. With its entire property portfolio honored with the top tier, Forbes Travel Guide Five-Star recognition, Melco leads among integrated resort operators in Asia. Melco’s four signature restaurants across Melco properties are honored by Michelin Guide Hong Kong Macau 2021 with a collective total of seven Michelin-stars. With its growing international presence and approximately 20,000 colleagues globally, Melco actively contributes to the communities in which it operates. The Company values colleagues as the heart of the business and was named one of the “Best Companies to Work for in Asia” by HR Asia for two consecutive years (2019-2020). Furthermore, Melco has received numerous accolades for its contributions to the community, including being named winner of “Community Award – Asia” at 2020 Industry Community Awards and being voted “Socially Responsible Operator of the Year” at International Gaming Awards 2019.As part of Melco, City of Dreams Mediterranean will be driven by the Company’s commitment to excellence. It is set to be a world-leading integrated resort and landmark for Cyprus and the wider region, offering a range of attractions and entertainment options including luxury accommodation, fine dining, recreation and MICE facilities.
City of Dreams Mediterranean is set to boost tourism in Cyprus, attracting an additional 300,000 tourists annually and contributing significantly to alleviate seasonality. During the construction phase, City of Dreams Mediterranean is expected to create an estimated 4,000 local job opportunities, and approximately 2,500 permanent jobs once open.
$ads={1}
Melco also operates Cyprus Casinos in Nicosia, Ayia Napa, Paphos, and Limassol.
POSITION SUMMARY:
Senior Sales Manager GCC is accountable for proactively soliciting and handling sales opportunities and manages the International GCC / ME market and the GCC / ME local Corporate Companies & HNWI sales to achieve hotel and set revenue goals. Generates new accounts, sales channels, formulate and implement sales and marketing strategies for the segment.
PRIMARY RESPONSIBILITIES:
- Overall responsibility of the International GCC/ME Leisure & MICE Sales Segment of the hotel, including Tour operators, Travel Agents, Consortia, Bed banks and local DMC’s
- Overall responsibility of the Local CIS corporate companies and HNWI from the GCC/ME residing in Cyprus.
- Attends internal Meetings and Conference Calls, Client Appointments and Client Events in Cyprus and abroad as appropriate
- Responsible for key account management on an assigned base or geographic area, ensuring revenue maximization, achievement of personal targets and increase fair market share versus competitor set
- Prospects new accounts both in key markets and potential new markets
- Seeks out partnerships and joint marketing activities with partners to drive awareness of the property along with increased production and results
- Conducts site inspections, training seminars and education hotel related webinars
- Follows up of potential & tentative bookings in the assigned market with the clients
- Responsible for timely contracting along with negotiating Wholesales Contracts not limited to allotments, terms, and conditions
- Uses SMART contracting to ensure optimum yielding during annual rate negotiations.
- Attends local and international trade shows, sales blitz, workshops, in the assigned markets for the leisure segments
- Executes sales actions within set cost budget structure, not limited to tactical offers, client’s partnership, sponsorships, and fam trips
- Cross Sells other areas of the hotel at any opportunity, creating packages for other elements in the property
- Aims to achieve the Company Sales Vision with set KPI’s
- Documents all sales actions in the CRM system
- Understands and strictly adheres to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety
- Produces regular and ad - hoc reports related to Mass Gaming player development, hotel rooms and any promotional packages for review by management
- Manages and motivates team of highly skilled sales professional.
QUALIFICATIONS:
Experience
- At least 4-6 years of relevant work experience
- Proven track record in highly numerate and analytical roles
- Detailed knowledge of competitor set
Education
- Candidates must hold a degree from a major, accredited institution in the fields of hospitality, gaming, statistics, marketing, finance, engineering, business administration or mathematics
- Post graduate degree will be preferred
Skills / Competencies
- Excellent command of English and Arabic language is a must
- Mature presentation style and be comfortable interacting with senior management continuously
- Extensive knowledge of all services provided by the Hotel and all relevant facts and figures of hotel
- Expert proficiency in MS Excel and strong skills in PowerPoint
- Must have superior technical skills in PMS systems and software
- Strong project management skills is a must
Personal Competencies
Strong interpersonal, leadership and communications skills and an aptitude for very high pressure on the spot decisions- Ability to keep up with a fast paced and growing business
- Must have a strong analytical and economics mindset
$ads={2}
